Technical Support

Description

We’re Hiring: Systems Documentation & Transition Officer Location: Erbil, Iraq Employment Type: Full-time Department: Information Technology About the Role: First Iraqi Bank (FIB) is looking for a Systems Documentation & Transition Officer to manage technical documentation and support system transition activities. The role ensures accurate documentation, effective knowledge transfer, and compliance with the Bank’s standards. Key Responsibilities: • Prepare and maintain technical documentation, user guides, and SOPs. • Document system workflows, configurations, and updates. • Maintain records of system changes and releases. • Support knowledge transfer between vendors, IT teams, and business users. • Ensure documentation supports audit and compliance requirements. Requirements: • Minimum 4 years of experience in systems documentation or a related field. • Strong technical writing and documentation skills. • Good organizational and communication skills. Qualifications: • Bachelor’s degree in Information Technology, Computer Science, or a related field. • Experience in banking or financial services is an advantage. • Good command of English. What We Offer: • Competitive salary and benefits. • Professional growth and development opportunities. • Dynamic and collaborative work environment. • Opportunity to join Iraq’s First Digital Bank. How to Apply: Interested candidates are invited to submit their CV to: [email protected] Email Subject: (Systems Documentation & Transition Officer – Erbil) Applications without the required subject line will not be considered. Only shortlisted candidates will be contacted.