Kardoz
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Description

خاوەن کار: Nissan Al-Sour Company جۆری کار: Customer Experience Associate / CRM Agent شوێن: Erbil-Iraq مەرجەکان: Bachelor’s degree in Business Management or a related field, (2–4) years of experience in a call center or customer service role, Excellent communication and listening skills, Strong problem-solving and conflict-resolution skills, Good interpersonal and relationship-building skills, Excellent command of Kurdish and Arabic; English is a plus, Customer-focused with strong follow-up and organizational skills. ئەرکەکان: Handle inbound and outbound customer calls and service bookings, Manage customer complaints and follow up until resolution, Support retention, recall, and marketing campaigns, Conduct customer satisfaction surveys and collect feedback, Follow up with customers regarding their sales and after-sales experience, Update customer cases and information in the CRM system, Manage the Al-Sour customer email account and forward inquiries to the concerned employees. پەیوەندی: [email protected]