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VACANCY: CALL CENTER AGENT AL WATANI GROUP is currently seeking a professional and dedicated Call Center Agent to join our team in Erbil, Iraq. Key Responsibilities: -Manage inbound calls: Provide excellent customer service and support to callers. -MS Office Tasks: Utilize Microsoft Office applications (such as Excel and Word) for data entry, creating records, and administrative tasks. -Resolve inquiries and Maintain records: Address customer concerns and keep accurate records of interactions. Required Qualifications: -Education: University Degree or Diploma. -Languages: Fluency in Kurdish and Arabic (Must), and English (Advantage). Location: Erbil, Gazna Road. Desirable Preferences: -Previous experience in a call center environment. -Female candidate preferred. Ready to join the team? Submit your formal CV to: [email protected]