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Cihan Auto trading Company is looking for a bright and aspiring Candidate for the following vacancy: Position: Service Receptionist Hours: 8 Working Hours- 6 Days per week (Sat-Thu) Location: Erbil, Kurdistan Region, Iraq Duties and responsibilities: Welcome customers warmly upon arrival. Greet customers professionally and provide excellent hospitality. Guide customers to the appropriate service area or department. Understand the customer's purpose of visit and direct them to the correct Service Advisor. Support Service Advisors during peak hours by managing customer flow. Balance the workload by distributing customers fairly among Service Advisors. Manage the customer's waiting list and ensure customers are received in sequence. Separate appointment customers from walk-in customers and coordinates their reception. Assist in confirming customer appointments when required. Follow up on daily appointment schedules and support the Front Office In-Charge. Maintain a clean, organized, and welcoming reception area at all times. Ensure customers are attended to promptly to reduce waiting time. Support customer satisfaction by providing a positive first impression. Coordinate with Service Advisors, Workshop Controllers, and other departments to ensure smooth customer flow. Monitor the reception area and immediately report any issues to the Front Office In-Charge. Assist in controlling customer traffic during busy periods. Maintain professional communication and a positive attitude with customers and colleagues. Work effectively under pressure and in a fast-paced environment. Demonstrate strong teamwork and cooperation with all departments. Perform any other reception-related duties assigned by the Front Office In-Charge or Service Manager. Education, Job Requirements & Skills: Proficiency in Kurdish, English, and Arabic (spoken and written). Bachelor’s degree in Business Administration or a related field. Previous experience in customer service, reception, or a similar role is preferred. Excellent communication and interpersonal skills. Strong customer service and problem-solving skills. Professional, friendly and welcoming attitude. Good attention to detail and ability to handle multiple tasks. Ability to remain calm and professional when dealing with customer complaints or difficult situations. Good organizational and time-management skills. To apply: Interested candidates are encouraged to fill out the job application form by clicking the link below: https://lnkd.in/djNY_dnX Only short-listed candidates will be contacted. Application deadline 25/08/2026.

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