پشتیوانی تەکنیکی

شرۆڤە

خاوەن کار: Shad Group جۆری کار: Call Centre Agent شوێن: Erbil کاتی کارکردن: Full Time / On Site ئەرکەکان: - Handling customer inquiries and providing first-level assistance. - Supporting users with mobile application-related issues. - Communicating with users through phone calls and other channels. - Escalating technical issues to the IT/Technical team. - Explaining application features and services to customers. - Recording customer complaints, feedback, and technical issues. مەرجەکان: - Bachelor's degree in Marketing, Business Administration, IT, Computer Science, or a related field is preferred. - 3-5 years of relevant professional experience in call center operations or customer service. - Basic knowledge of mobile applications, smartphones, and internet connectivity. - Fluency in Kurdish, Arabic, and English is required. - Strong communication, customer service, and problem-solving skills. - Ability to explain technical information clearly. - Good computer skills (Microsoft Office and digital systems). - Ability to work with Marketing and IT/Technical teams. - Flexibility to work assigned shifts. پەیوەندی: [email protected]

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